Frequently Asked Questions (FAQ)

Shipping & Delivery

Order Processing: Orders are processed within 24 business hours after payment confirmation.

Delivery Time: Estimated 6-12 business days depending on your location in the U.S. and other regions.

Tracking: A tracking number will be provided once your order is shipped.

Shipping Cost: Free shipping on all orders over $99.

Delayed Order? If your package exceeds the estimated delivery time, contact our support, and we will investigate immediately

Returns & Refunds

Return Period: You have 30 days from the date of receipt to return an item if you are not satisfied.

Return Conditions: The product must be unused, in perfect condition, and in its original packaging.

Return Process: Contact us via email with your order number, and we will guide you through the return process.

Return Costs:




Refund Processing: Once the return is approved, the refund will be issued within 5-7 business days to the original payment method.

Product Quality & Warranty

We use premium fabrics and durable materials to ensure comfort and longevity.

If your item has any manufacturing defects, we offer a replacement or full refund.

How to request a replacement/refund? Send us a photo of the defective item, and we will process your request within 48 hours.

Need More Help?

Our customer support is available 7 days a week!

📧 Contact us via email and we will respond within 24 hours.