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Frequently Asked Questions (FAQ)
Shipping & Delivery
Shipping & Delivery
Order Processing: Orders are processed within 24 business hours after payment confirmation.
Delivery Time: Estimated 6-12 business days depending on your location in the U.S. and other regions.
Tracking: A tracking number will be provided once your order is shipped.
Delayed Order? If your package exceeds the estimated delivery time, contact our support, and we will investigate immediately.
Returns & Refunds
Returns & Refunds
Return Period: You have 30 days from the date of receipt to return an item if you are not satisfied.
Return Conditions: The product must be unused, in perfect condition, and in its original packaging.
Return Process: Contact us via email with your order number, and we will guide you through the return process.
Refund Processing: Once the return is approved, the refund will be issued within 5-7 business days to the original payment method.
Product Quality & Warranty
Product Quality & Warranty
We use premium fabrics and durable materials to ensure comfort and longevity.
If your item has any manufacturing defects, we offer a replacement or full refund.
How to request a replacement/refund? Send us a photo of the defective item, and we will process your request within 48 hours.
Need More Help?
Need More Help?
Our customer support is available 7 days a week!
📧 Contact us via email and we will respond within 24 hours.